Author Topic: Call Routing Software.  (Read 41 times)

0 Members and 1 Guest are viewing this topic.

Offline alexna

  • Newbie
  • *
  • Posts: 38
  • Karma: +0/-0
  • Referrals: 0
    • View Profile
Call Routing Software.
« on: February 12, 2019, 12:04:46 am »

Call routing basically refers to call management process which allows a customer to make a call from one number and be able to be connected to any number within system designed to be connected.


Call routing software is designed for the contact management strategies that are able of performing various actions before the contact is handled by the agent. The most basic and important benefits it provides includes:


saving of working time of agent and
improvement of first contact resolution rates.
Some more things that call tracking software allows to do:


Attribute phone calls to specific marketing channels.
Route callers to different target destinations.
Track and record when calls are connected.
Reporting and Analytics for optimizing call flow.


Read very useful and detailed article on Call routing software.


Thank You!

1,000 Leads Daily - 3 Day Risk Free Trial

Business Opportunity Leads!


 

Related Topics

  Subject / Started by Replies Last post
0 Replies
939 Views
Last post September 20, 2009, 11:27:26 pm
by mhay
0 Replies
60 Views
Last post January 23, 2019, 07:44:27 am
by ansuu1
0 Replies
45 Views
Last post February 11, 2019, 11:57:35 pm
by ansuu1
0 Replies
42 Views
Last post February 12, 2019, 12:01:18 am
by alexna
0 Replies
48 Views
Last post February 12, 2019, 12:02:44 am
by alexna

P.S. Do you want to see how we made $14,178.00 Dollars Last Month?

Click Here For All The Info!

Free Advertising Forum Post Ads Online